Want Collections Representative - CuraScript Specialty Distribution - Remote in Bloomfield, CT
Job title: Collections Representative - CuraScript Specialty Distribution - Remote
Company: Cigna
Job description: Job Description
CuraScript Specialty Distribution is hiring! Do you have a background in collections and are passionate about collections? Join our team as a collections specialist where you will be responsible for your own portfolio of accounts. The Collections Specialist supports the Accounts Receivable department, makes customer outreach to ensure payments are received timely. This position is responsible for reducing the company's outstanding A/R, working closely with customers, peers, and leadership on daily tasks (verifying customer information, preparing excel statements, researching any cash application problems, etc.).
SCHEDULE: Monday - Friday, 10AM - 7PM Eastern Standard Time (EST) business hours
ESSENTIAL FUNCTIONS
- Pursues collection activities to obtain reimbursement from customers.
- Research customer payments, payment application, and partner with cash team as needed.
- Perform audit requests on accounts for customers.
- Collaborate with the sales team regarding purchase orders, product pricing, and invoice net terms.
- Partner with the credit team for any updates needed on customer master.
- Daily Outbound/Inbound calls.
- Responsible for engaging customers in payment plans as needed.
- Process credit payments over the phone.
- Analyze accounts for refund
- Provide customers with excel reports.
- Navigation of multiple applications.
- Meeting with customers virtually as requested.
- Escalates delinquent and/or complex claims to Sr. Collector for appropriate action.
- Other duties as assigned by the leadership team.
- High School Diploma or GED Required.
- 2+ years collections experience.
- PC Skills including Microsoft Outlook, Excel, Word.
- Detail oriented and strong organizational skills.
- Time management.
- Self-starter and team player.
- Focus on quality and service.
- Demonstrated ability to meet multiple deadlines and manage a heavy workload.
- Independent thinker.
- Integrity to handle sensitive or confidential information is critical.
For this position, we anticipate offering an hourly rate of 17 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Expected salary:
Location: Bloomfield, CT
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