Lead Organizational Change Manager (Remote)

100% remote job

Lead Organizational Change Manager | Concentrix | United States...

Job Title:

Lead Organizational Change Manager

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.

Concentrix Catalyst is actively looking for a Lead Organizational Change Manager, who will be responsible for leading end-to-end Organizational Change Management (OCM) for a technology

platform implementation within a large, complex organization. We are looking for a strong

change leader who can drive the entire OCM lifecycle from preparing for the change, managing the change, all the way to sustaining outcomes post go-live.

The successful Senior Organizational Change Manager will:
?? Create and execute an OCM strategy and plans to prepare, equip, and support people to successfully adopt change in order to drive business outcomes and employee experience.
?? Lead and facilitate project discovery to identify who impacted stakeholders are and how the change will impact them, as well as identify any areas of potential resistance.
?? Create actionable deliverables for core components of the OCM strategy, including communications plan, sponsor plan, people manager plan, and training plan.
?? Conduct training needs analysis to ensure all impacted stakeholder groups are prepared for go-live and beyond.
?? Be responsible for leading key OCM activities to support change planning, managing and sustainment of outcomes. Example activities include, but are not limited to:
?? Creation of employee feedback surveys, including analysis of results o Development of PowerPoint presentations for executives and sponsors
?? Development of ??getting started on day 1?? quick guides
?? Change Champion Network formation
?? Communications / content writing
?? Establish tracking calendar for initiatives progress, including core plans
?? Transition planning
?? Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner to stakeholders across all levels.
?? Build knowledge, relationships, and credibility quickly within the project team and business.
?? Serve in an advisory capacity for junior OCM project team members.
?? Coach and guide executive sponsor throughout each stage of the project.
?? Partner with Program and Engagement Managers to ensure OCM activities are aligned to project roadmap.
?? Collaborate and perform efficiently as a team member, as well as independently with minimal oversight in a fast-paced environment.

Must have:
?? Proven track record of successful organizational change management initiatives in business through strategic consulting and leading.
?? 5+ years in a similar lead OCM role.
?? Knowledgeable in change management, agile and program management best practices.
?? Advanced knowledge of Microsoft Office, including Excel and PowerPoint creation.
?? High motivation! Be a self-starter who takes initiative to solve problems and meet outcomes.
?? Hands-on consultant with a positive attitude, able to lead by example and partnering to deliver value.
?? Change management certification. (Prosci highly desirable)
?? Extensive experience in leading change management technology platform implementations. (ServiceNow highly desirable

@ConcentrixCatalyst

Location:

USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:
?? English
?? Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

R1479433

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Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home

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