Software Engineer -- Night Shift (Remote)

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Global Software Organization. The work schedule for this opening is rotating 12-hour night shifts, four nights on and four nights off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The... employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. The employee can be based anywhere in the United States (remote/work from home position). What we offer: ?? Career Development ?? Competitive Compensation and Benefits ?? Pay Transparency ?? Global Opportunities Tasks and Qualifications: This is What you Will Do in This Role: ?? Assist project and technical engineers in integration of new systems ?? Assist technical and development personnel in application quality testing ?? Work on site to install, commission, and test installation of material handling solutions ?? Provide specified technical support to customers on-site ?? Troubleshoot server hardware, Ethernet networks and other peripherals such as printers ?? Review Sales and Estimating Functional Specification documentation ?? Travel approximately 5% of the time to different customer locations and Dematic locations in the United States ?? Participate in an on call rotation during non-business hours What We Are Looking For: ?? Bachelor's Degree (Computer Science, Software Engineering, or related field) ?? At least 2 years' experience in software, network and/or hardware engineering positions (preferably in Material Handling Industry) ?? Experience with Oracle databases ?? Experience with MS SQL Database ?? Experience with Windows operating systems

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