Healthcare Customer Service Representative - Remote
Employer Industry: Digital Business Services
- Why consider this job opportunity...
- Competitive wages with full benefits (Medical, Dental, Vision, 401k, and more)
- Paid training to enhance your skills and knowledge
- Paid time off to promote work-life balance
- Opportunities for career advancement within a global organization
- Collaborative and engaging work environment with diverse interactions
- Supportive company culture focused on inclusion and employee well-being
- What to Expect (Job Responsibilities):
- Field customer inquiries through various channels including phone, email, chat, and social media
- Resolve customer issues calmly and effectively while de-escalating conflicts
- Escalate complex interactions when necessary
- Assist with processing payments and responding to requests for assistance
- Track call-related information for auditing and reporting purposes
- What is Required (Qualifications):
- Minimum of 6 months customer service experience preferred
- Must be over 18 years of age
- High School Diploma or GED required
- Ability to type at least 30 words per minute
- Proven oral and written communication skills
- How to Stand Out (Preferred Qualifications):
- Experience working in a remote virtual team environment
- Strong problem-solving skills and the ability to navigate Windows operating systems
- Excellent organization and prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace
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