Customer Service Representative/Remote Sales Specialist
Customer Service and Sales Representative Opportunity
- Duties And Responsibilities...
- Conduct professional outbound sales and customer service calls
- Address customer inquiries and resolve issues
- Offer additional products/services to callers
- Ensure accurate record-keeping of all interactions
- Adhere to provided work schedule and maintain a high level of punctuality
- Maintain confidentiality of company and client information
- Successfully achieve sales/fundraising goals on outbound projects
- Maintain efficiency and composure while handling various types of calls
- Qualifications
- Previous customer service experience, preferably in a telemarketing/customer service setting
- Flexibility to work on Sundays and accommodate a varied work schedule
- Strong verbal communication skills and ability to work independently
- Basic computer skills and willingness to learn
- Ability to pass company training, background, and credit check
- Reliable transportation for commuting to work
- Sales And Service Skills
- Strong interpersonal skills
- Effective time management abilities
- Self-motivated and independent worker
- Excellent verbal and written communication skills
- Proficient in customer service and sales techniques
- Strong analytical skills
- Technical And Office Requirements
- Headset for calls
- Dedicated analog phone line
- High-speed internet (minimum 1.0 MB bandwidth)
- Updated PC with Windows 2000 or newer
- Quiet workspace for virtual work
- Documentation of internet and phone line connectivity
- Ensuring financial obligations for internet and phone bills are met
This role offers remote working/work-at-home options.
Employment Type: Full-Time
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