Work from Home Customer Service Representative

About us

We are professional, agile and professional...

Our work environment includes:
??? Modern office setting
??? Food provided
??? Work-from-home days
??? Growth opportunities
??? Casual work attire
??? Relaxed atmosphere
??? On-the-job training
??? Flexible working hours
??? Safe work environment
??? Lively atmosphere

## Job Summary

We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.

## Duties

• Answer incoming customer calls a professionally

• Assist customers with product information, pricing, and availability etc

• Upsell products or services to increase revenue if necessary

• Resolve customer complaints in a calm and professional manner

• Maintain customer records and update account information as needed

## Skills

• Proficient in data entry with attention to detail

• Excellent verbal and written communication skills in English; Bilingual proficiency is a plus

• Strong customer service orientation with the ability to handle various customer personalities

• Sales experience preferred for upselling opportunities ( not required)

• Ability to effectively communicate and demonstrate phone etiquette

Job Types: Full-time, Part-time, Contract

Pay: $12.00 - $21.00 per hour

Expected hours: No less than 15 per week

Benefits:
??? Flexible schedule
??? On-the-job training
??? Work from home

Shift:
??? 10 hour shift
??? 4 hour shift
??? 8 hour shift
??? Day shift
??? Evening shift
??? Morning shift
??? Night shift

Work Location: Remote

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