Call Center Representative (Bilingual French)

Job Title : Call Center Representative (Bilingual French)

Location : Tempe, AZ (Remote...

Employment Type : W2 Hourly

Description:

As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payables and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes. Works independently or as part of a group or team in a diverse work environment.

Requirements
At least 6 months of call center experience
?? Strong computer and phone skills. Ability to use web-based computer applications
?? Excellent communication skills both written and verbal, and internal personal skills
?? Able to manage telephone and chat customer interactions and convey confidence while resolving the customer??s issues.
?? Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
?? Able to understand and accurately communicate customer??s needs, while demonstrating critical thinking and problem-solving skills.
?? Must be able to pass a background and drug test.
?? Must be 18 years or older
?? Must have a High School Diploma or GED
?? Must be able to type 30 wpm

Job Type: Contract

Pay: $20.06 - $22.00 per hour

Expected hours: 40 per week

Schedule:
?? 8 hour shift

Experience:
?? Customer service: 1 year (Required)
?? French: 1 year (Required)
?? Call Center: 1 year (Required)

Language:
?? Bilingual French (Required)

Location:
?? Tempe, AZ 85282 (Required)

Work Location: Remote

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