Customer Service Representative

Description
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape
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Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.

Location: Los Angeles, CA
On site job

Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
?? Handle customer inquiries via phone, email, and chat
?? Resolve customer issues and escalate when necessary
?? Maintain customer records and update account information
?? Provide product and service information to customers
?? Assist with order processing and tracking

Skills, Knowledge and Expertise
?? High school diploma or equivalent; Associate??s or Bachelor??s degree preferred
?? Strong communication and problem-solving skills
?? Proficiency in customer service software
?? Ability to work in a fast-paced environment

Benefits
?? Competitive salary range: $38.500- $49.500 yearly
?? Health, dental, and vision insurance
?? 401(k) with company match
?? Paid time off and holidays
?? Professional development opportunities

Apply Job!