Customer Service Call Center Representative - Sales (Work From Home)
Employer Industry: Telecommunications
Why Consider This Job Opportunity...
Salary starts at $16.40/hr and can increase based on experience, plus up to $3,000 in monthly commissions if sales goals are met
Comprehensive benefits package, including medical, dental, and vision coverage
401(k) plan and tuition reimbursement program
Generous paid time off including at least 23 vacation days and 9 company-designated holidays
Opportunity for career advancement with extensive training on the latest technology and products
Flexible work-from-home arrangement with all necessary equipment provided by the employer
What To Expect (Job Responsibilities)
Provide customer support for new service requests including voice, internet, and wireless plans
Handle inquiries regarding billing, payment, plan changes, upgrades, and technical support
Identify upsell opportunities and recommend appropriate services and products to customers
Perform troubleshooting and engage Tier 3 support for complex customer issues
Maintain accurate customer records and manage a high volume of calls, chats, and emails
What Is Required (Qualifications)
Previous call center or customer service experience
Flexibility to work various schedules, including evenings, weekends, and holidays
Reliable internet service and a dedicated workspace that meets work-from-home standards
Ability to comply with organizational security and performance management protocols
Strong communication skills and a consultative approach to customer interactions
How To Stand Out (Preferred Qualifications)
Experience in sales or customer acquisition roles
Familiarity with telecommunications products and services
Previous experience in a fast-paced contact center environment
Ability to handle multiple tools and systems simultaneously
Strong problem-solving skills and a proactive approach to customer service
#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #SalesIncentives
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Job!