Remote Customer Service Representative ?? WFH Flexible Jobs at FlexiCorp

Job Description

FlexiCorp is seeking a dedicated and enthusiastic Remote Customer Service Representative to join our team. As a key player in our customer service department, you will leverage your excellent communication skills to provide top-notch support to our clients. This is a remote position, allowing you to work from the comfort of your home while making a significant impact on customer... satisfaction and company success. If you have a passion for helping others, are tech-savvy, and possess a keen eye for detail, we want to hear from you. At FlexiCorp, we value flexibility, innovation, and a customer-centric approach, making this an ideal opportunity for individuals looking to thrive in a dynamic, remote work environment.

Job Type

Remote, Full-Time

Working Hours: Monday to Friday, 9 AM ?? 5 PM (with flexibility)

Responsibilities
?? Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
?? Resolve customer issues and complaints with empathy and efficiency.
?? Maintain accurate records of customer interactions and transactions.
?? Provide product and service information to customers.
?? Assist with order placement, refunds, or exchanges.
?? Collaborate with team members and other departments to address customer needs.
?? Stay updated on company products, services, and policies.
?? Identify and escalate priority issues to the appropriate channels.

Benefits
?? Competitive hourly salary range: $25-$45/hour.
?? Health, Dental, and Vision Insurance.
?? Paid Time Off (PTO) and Holidays.
?? Flexible working hours.
?? Professional development opportunities.
?? Supportive and positive work environment.

Hourly Salary Range

$25-$45/hour

Job Requirements
?? High school diploma or equivalent; Associate??s or Bachelor??s degree preferred.
?? Proven customer service experience, preferably in a remote setting.
?? Excellent verbal and written communication skills.
?? Ability to multitask and manage time effectively.
?? Proficiency in using computers and customer service software.
?? Strong problem-solving skills and attention to detail.
?? Reliable internet connection and a dedicated workspace.
?? Located within the United States.

Basic Educational Requirements
?? High school diploma or equivalent; Associate??s or Bachelor??s degree preferred.

Positive Work Environment

At FlexiCorp, we foster a positive and inclusive work environment where your voice is heard and valued. We believe in work-life balance, encouraging our team members to thrive both professionally and personally. Join us to be part of a supportive team that celebrates diversity, innovation, and continuous improvement.

Company Description

FlexiCorp is a leading provider of flexible work solutions, dedicated to enhancing the work-from-home experience for our employees. Our innovative approach to remote work allows us to deliver exceptional customer service while maintaining a healthy work-life balance. At FlexiCorp, we prioritize our employees?? well-being, offering comprehensive benefits and professional growth opportunities. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the industry. We strive to create a dynamic, inclusive, and supportive work environment where our team members can thrive. Join FlexiCorp and be part of a forward-thinking company that values flexibility, innovation, and a customer-first mindset

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