3rd Shift Remote Call Center Customer Service Representative
At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule... from 8:00 pm - 5:00 am or 11:00 pm to 8:00 am.
What We Offer:
Competitive hourly wages.
Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
A supportive team environment.
Employee benefits package which includes 401k Plan, vacation, holidays and more.
What We're Looking For:
Successful candidates must live in Florida, Indiana, North Carolina, Ohio, or South Carolina only and possess their own computer equipment identified below to ensure compatibility with CDS' software applications:
Laptop or desktop computer
Two monitors to allow for easy switching between multiple open apps
Windows 10/11 Pro (not Home or Home S Mode).
Processor - Intel Core i5, i7, etc. Celeron processors are not recommended.
8GB Memory / RAM.
Hard Drive Size - Minimum 128GB.
Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
Internet Speed - Wired internet speed from internet provider needs to be 100 mbps
Chromebooks and Macs are not acceptable or compatible.
Your skills:
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a customer-centric mindset
Ability to thrive in a fast-paced, dynamic environment
Previous call center customer service experience
High school diploma or equivalent
Apply today and take the first step towards an exciting career opportunity with CDS at [email protected]
Apply Job!