Remote Customer Service Representative

Job Description
?? Deliver the highest level of customer service experience
?? Answer customer calls
?? Reset Passwords
?? Assist with creating accounts
?? Uploading documents
?? Answering general questions
?? Engage with customers over the phone and reply to online chat inquiries
?? Help customers manage their accounts
?? Verify eligibility for coverages/review healthcare options etc.

Additional Skills & Qualifications
?? Must be able to provide your own computer/laptop with working camera for the first 3 weeks of training.
?? After, customer service at a high level, and call center is preferred but they are open to a professional retail/food service background
?? High level food service/retail background required.
?? Must have high speed reliable Internet (35mbps Download speed or better)
?? Must score at least 70 on Internet Basics Assessment
?? Must not have any requested time off including Doctor Appointments during the 3 weeks of training.
?? Must be able to troubleshoot issues they face with... equipment while working from home (Internet Familiarization Assessment required

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