Customer Call Center Representative- Remote Position
Employer Industry: Waste Management
- Why Consider this Job Opportunity...
- Salary up to $20.00
- Opportunity for career advancement and growth within the organization
- Remote work position with a requirement to live within 50 miles of a WM Center Site
- Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short Term Disability
- Company match on 401K and Stock Purchase Plan
- What to Expect (Job Responsibilities):
- Field customer service inquiries and handle customer service transactions independently
- Listen for and identify opportunities to cross-sell additional products and services
- Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information
- Support other service lines when required
- Meet or exceed service and operational standards established for the call center
- What is Required (Qualifications):
- Must have a high school diploma or G.E.D
- One (1) year of previous customer service experience
- High-speed internet (Minimum 50mbs download and 10mbs upload)
- Excellent verbal, written, and analytical skills
- Computer skills - MS Office
- How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish
- Experience in sales and retention
- Previous experience in a call center environment
- Ability to speak multiple languages
- Experience in waste management industry
#WasteManagement #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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