CVS Health Customer Service Representative -WFH

Job Summary

Job Type: Full-Time...

Salary: Competitive

Working Hours: Flexible Schedule

Company: CVS Health

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts, Flexible Scheduling

Are you passionate about providing exceptional customer service? Do you want to be part of a company that makes a difference in the health and well-being of individuals? CVS Health is seeking dedicated and empathetic Customer Service Representatives to join our team in a work-from-home capacity.

Description

CVS Health is looking for enthusiastic and detail-oriented individuals to join our customer service team. As a Customer Service Representative, you will provide support to our customers by addressing their inquiries, resolving issues, and ensuring satisfaction with our health care services. This is a full-time position with the flexibility to work remotely, allowing you to achieve a work-life balance while contributing to a leading health care company.

Requirements
?? High school diploma or equivalent
?? At least one year of customer service experience
?? Strong communication skills, both verbal and written
?? Proficiency in Microsoft Office Suite and ability to navigate multiple computer systems
?? Ability to work independently and in a team environment
?? Exceptional problem-solving skills
?? Reliable internet connection and a quiet, dedicated workspace

Responsibilities
?? Respond to customer inquiries via phone, email, and chat
?? Resolve customer issues in a timely and efficient manner
?? Provide information about products and services
?? Process orders, forms, applications, and requests
?? Maintain customer records by updating account information
?? Escalate complex issues to appropriate departments
?? Achieve performance targets and adhere to quality standards

Benefits
?? Comprehensive health, dental, and vision insurance
?? Paid training programs
?? Paid vacation and holidays
?? 401(k) retirement plan with company match
?? Employee discounts on products and services
?? Flexible scheduling opportunities

Educational Qualifications
?? High school diploma or equivalent (required)
?? Associate or Bachelor??s degree (preferred)

Experience
?? Minimum of one year of customer service experience
?? Experience in the health care industry is a plus but not required

Company Overview

CVS Health is a leading health care innovation company with a simple and clear purpose: helping people on their path to better health. We are a diversified health services company with over 300,000 employees, including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. At CVS Health, we are committed to providing high-quality care, improving patient outcomes, and making health care accessible and affordable for all. Join us in our mission to transform the health care landscape and make a positive impact on the lives of millions of individuals.

If you are passionate about customer service and want to be part of a health care leader, apply today to join the CVS Health team and start making a difference from the comfort of your home!

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