Amazon – Strategic Adoption Mgr, US Federal, US Federal Sales – Arlington, VA

Job title: Strategic Adoption Mgr, US Federal, US Federal Sales

Company: Amazon...

Job description: DESCRIPTION

Job summary

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B/B2G space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Amazon Business (AB) Strategic Adoption Managers (SAMs) work with Strategic Account Executives (SAEs) to develop the strategy and solutions that help our largest Customers transform how they purchase for work using AB.

The SAM will develop relationships with Customer purchasing, acquisition, GPC program managers, finance, and and other business leadership personas to understand Customer challenges. As "go deep" experts within AB, SAMs use problem solving, data analysis, best practice, and creativity to structure programs that incorporate AB into Customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.

The Strategic Adoption Management team is most like an "Account Management" role within the extended Federal Sales organization; While SAMs may identify new points of contact within customer accounts, SAMs do not develop net-new customers or business.

Roles and Responsibilities:

· Manage multiple concurrent Customer projects across a multiple Federal Agencies

· Accelerate AB adoption through key Initiatives including data analysis, surveys, user outreach, AB specific programs, and relationship building

· Analyze Customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance

· Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions

· Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams

· Meet or exceed targets for Customer spend adoption

· Define requirements, scope program, and provide recommendations utilizing AB solutions.

· Look around corners to make sound, Customer obsessed recommendations

· Provide timely, clear and concise, and complete communications to Customer and Amazon Business Leadership

· Assess program risks, anticipate challenges, and request support in escalation management when necessary

· Relay Customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

This role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA.

Other locations may be possible upon further consideration.

BASIC QUALIFICATIONS

·5+ years in B2B/B2G - Large Enterprise Account Management in the Federal space

· Desire to work in fast-paced, challenging environment

· Proven ability to lead Customer engagements

· Excellent communications skills and the ability to effectively advise senior leadership

· Strong ownership, bias for action and willingness to roll-up your sleeves to innovate on behalf of Customers

· Ability to prioritize and demonstrate relentless discipline in achieving goals

· Ability to travel to Customer sites when required by project scope (25-40% travel)

· BA/BS degree

PREFERRED QUALIFICATIONS

· Knowledge of Federal Procurement and source to pay processes and solutions

· Procurement or E-Procurement Solution Consulting, Implementation services, or other Buying-related experience.

· Use of MS Office Suite, CRMs (e.g. Salesforce.com), sales and marketing automation tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Expected salary:

Location: Arlington, VA

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