Manager, Order & Invoice Resolution - REMOTE
Description
Manager, Order and Invoice Resolution
Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
What you'll do:
The Manager, Order and Invoice Resolution develops and runs campaigns and programs to reduce the number of match exceptions. Additionally, the Manager, Order and Invoice Resolution leads a team that focuses on the resolution of quantity, price and receiving holds that are preventing supplier payments.
ESSENTIAL... FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Leads a team that focuses on the resolution of quantity, price and receiving holds that are preventing supplier payments
Supports escalated and complex issue resolution with key suppliers and sites
Manages team and workflow with daily KPIs on volume, aging of work in process and resolution types
Develops and run campaigns and programs to reduce the number of match exceptions
Maintains regular and reliable attendance.
Performs other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
SUPERVISORY RESPONSIBILITIES:
Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
Qualifications
Education: Bachelors Degree required, preferably in the areas of Supply Chain Operations or related years of experience
Experience: Minimum 3-5 years with experience in Supply Chain Operations in a hospital/healthcare environment.
Certifications: None
Licenses: None
Why choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: "Making Communities Healthier." In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing
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