International Call Center

The Offer
?? Join a market leader within IT Infrastructure / Blockchain / Cloud Computing

Ideal Candidate

You will be responsible for :
?? Handling inbound calls and emails in a professional manner.
?? Resolving customer inquiries and requests and ensuring strong customer satisfaction.
?? Working with various internal teams to ensure prompt and accurate order processing and delivery.
?? Escalating customer feedback as required.

The Profile
?? You have at least 1 year experience within a Customer Service or Telesales role, ideally within the IT Infrastructure / Blockchain / Cloud Computing, IT Services and Other Services industry.
?? You possess excellent interpersonal as well as written and verbal communication skills.
?? You have working knowledge of communication, calling, management and customer support
?? You are a strong networker & relationship builder
?? You enjoy finding creative solutions to problems
?? You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

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