Live Chat Specialist WFH

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers. Responsibilities: ?? Engage with customers through live chat to provide support and assistance ?? Resolve customer inquiries and issues in a timely and professional manner ?? Collaborate with internal teams to escalate and resolve complex customer issues ?? Maintain accurate records of customer interactions and transactions ?? Identify and report trends in customer issues to improve overall customer experience Qualifications: ?? Previous experience in customer service or a related field ?? Excellent written and verbal communication skills ?? Strong problem-solving abilities ?? Ability to multitask and prioritize in a fast-paced environment ?? Proficiency in typing and using live chat software

Experience:
?? 1+ years of experience in customer service or a related field
?? Experience with live chat software is a plus

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