Remote Part-Time Case Manager for Veterans

Job Overview

We are looking for a committed individual to join our Veterans Directed Home and Community Based Services Program (VD-HCBS) as a part-time VA Case Manager. In this vital role, you will collaborate closely with the Program Manager to improve both fiscal and programmatic activities, facilitating effective service delivery for the veterans under our care.

Key Responsibilities
• Deliver engaging training sessions tailored for veterans and their representatives.
• Conduct quarterly home visits for assigned veterans to assess and meet their needs.
• Oversee the intake process for new VD-HCBS referrals, ensuring timely submission of enrollment paperwork to the appropriate financial management services and the Department of Veterans Affairs.
• Maintain thorough documentation of all correspondence regarding VD-HCBS referrals while managing comprehensive veteran files.
• Review and ensure the accuracy of veterans’ timesheets, making necessary corrections and updates in the electronic database.
• Develop and evaluate budget plans for veterans to guarantee precise financial reporting.
• Assess veterans’ needs to confirm the appropriateness and effectiveness of services provided.
• Formulate improvement or corrective action plans as needed.
• Promptly communicate with the Program Manager and financial services regarding any veteran's institutional placements.
• Collaborate with the Program Manager on new enrollments, changes in veteran status, and issue resolutions.
• Address and manage any veteran-related issues in partnership with the Program Manager, assisting in the approval of necessary documentation.
• Liaise with financial management services concerning enrollments and budget plan revisions.
• Generate ad hoc reports as required.
• Update and submit the VD-HCBS Monthly Update Spreadsheet by established deadlines.
• Conduct background checks for employees selected by the veteran for hire.
• Create and maintain a summary page for each veteran, ensuring updates as necessary.
• Provide a detailed home visit/phone call spreadsheet with notes to the Program Manager by the 10th of each month for the previous month’s activities.
• Compile mileage reports using designated software and submit them with supporting documentation by the 7th of each month for the prior month.
• Participate in meetings and conference calls with local and national VA representatives.
• Adhere to all security and confidentiality regulations.
• Perform additional duties as assigned by the Program Manager or senior leadership.

Required Skills
• Strong ability to prioritize tasks and adapt to evolving needs effectively.
• Excellent customer service skills, demonstrating professionalism and attentiveness.
• Team-oriented mindset with a collaborative approach.
• Strong listening and information-gathering capabilities.
• Ability to work independently while managing multiple projects and priorities.
• Familiarity with federal and state-funded programs.
• Proficiency in Microsoft Word and Excel.
• Strong written and verbal communication skills.
• Consistent ability to meet deadlines.
• Valid driver’s license and willingness to travel to various locations.

Qualifications
• An Associate’s or Bachelor’s degree is preferred, along with a minimum of 2 years of experience in case management. A combination of education and relevant experience will also be considered.

Career Growth Opportunities

Joining our team provides an exceptional opportunity for professional development and career advancement within the organization and the broader field of veteran services.

Company Culture And Values

We prioritize diversity and inclusion, striving to create a workplace where respect and equality are foundational values. We are dedicated to supporting our employees while fostering an environment of teamwork and collaboration.

Compensation And Benefits
• Job Type: Part-time
• Salary: $24 per hour
• 401(k) with matching
• Dental and health insurance
• Flexible spending accounts
• Life and vision insurance
• Paid time off
• Mileage reimbursement for work-related travel

Special Requirements
• Successful completion of a Level II criminal background screening is required.
• Sign necessary forms related to Medicaid and prohibited activities as mandated by regulations.
• Regular driving is integral to this position; candidates must possess a valid, non-expired Florida driver's license and provide proof of valid auto insurance.
• Completion of an online driving course is also necessary.

Employment Type: Contractor

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