Virtual Receptionist (Spanish) - Arizona

About the position

The Virtual Receptionist position at ReceptionHQ offers an exciting opportunity to work from home while providing professional telephone answering services for clients. As a key representative of both ReceptionHQ and its clients, the role requires exceptional customer service skills and the ability to handle calls efficiently in a 24/7 environment.

Responsibilities
?? Professionally handling incoming calls for clients and their callers
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?? Providing exceptional customer service
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?? Promptly and efficiently taking and relaying messages to clients
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?? Offering a warm phone presence, generally smiling, being friendly, helpful and positive

Requirements
?? Preferably call center experience and/or experience in a fast-paced environment
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?? Excellent speaking voice and telephone manner
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?? Confidence with computers and typing skills (over 50 wpm)
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?? Attention to detail and accuracy
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?? Team player, professional attitude and a sense of humor
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?? Take pride in the quality of your work in providing a positive client experience
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?? Minimum of 1-year Customer Service experience
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?? High School Diploma or Equivalent

Nice-to-haves
?? Ambition to exceed expectations
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?? Remarkable Attendance
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?? Self-Motivation
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?? Ability to work in a fast-paced environment

Benefits
?? Competitive Salary
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?? Paid allowances for handling Corporate and Spanish inquiries
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?? Monthly Performance Incentive
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?? Working from Home
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?? Paid Training
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?? 40 hours of Paid Time Off
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?? 40 hours Paid Sick Leave
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?? 6 Public Holidays Paid
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?? Health Benefits (medical, dental, and vision)
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?? 401K with company match
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?? Social Events

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