Remote Customer Handling Assistant at CVS Health (work from home)
Job Summary:
We are currently seeking a Remote Customer Handling Assistant at CVS Health to join our team and work from home. This is a full-time position with a competitive salary. The working hours are flexible, allowing for a great work-life balance. As a remote employee, you will have the opportunity to work from a location of your choice. In addition, we offer benefits such as health insurance, dental coverage, paid training, and paid vacations.
Description:
As a Remote Customer Handling Assistant at CVS Health, you will be responsible for assisting customers with their inquiries and concerns via phone, email, and chat. You will provide excellent customer service by addressing customer issues in a timely and professional manner. Additionally, you will handle customer complaints and escalate them to the appropriate department for resolution.
Requirements:
1. High school diploma or equivalent
2. Excellent communication skills
3. Strong problem-solving abilities
4. Ability to work independently
5. Customer service experience preferred
6. Proficiency in Microsoft Office
7. Ability to multitask and prioritize tasks effectively
Responsibilities:
1. Respond to customer inquiries and concerns promptly and professionally
2. Handle customer complaints and escalate issues as needed
3. Provide product information and assistance to customers
4. Maintain accurate records of customer interactions
5. Collaborate with team members to ensure customer satisfaction
6. Follow company policies and procedures
7. Meet performance metrics and goals set by management
Benefits:
Health insurance
Dental coverage
Paid training
Paid vacations
Flexible schedule
Remote work opportunity
Company Overview:
CVS Health is a leading healthcare company dedicated to helping people on their path to better health. We offer a wide range of products and services to meet the needs of our customers. As a Remote Customer Handling Assistant, you will play a crucial role in delivering exceptional customer service and supporting our mission to improve health outcomes for all. Join our team and make a difference in the lives of others. Apply now!
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