FT Admin Assistant for Mental Health Practice; Flexible Hrs, 100% Remote

About the position

The Full-Time Administrative Assistant position at Affinity Psychological Services is a remote role focused on supporting a mental health practice. The role emphasizes flexibility, independence, and a commitment to a positive work culture. The assistant will handle various administrative tasks, including insurance verification and client communication, while contributing to a supportive environment for both clients and staff.

Responsibilities
?? Take full responsibility for new client chart set-ups in the EHR.
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?? Accurately and efficiently verify insurance benefits and communicate them to clients.
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?? Track and follow-up on incomplete client paperwork and documents.
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?? Secure insurance pre-authorizations for all requested services.
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?? Support clients and clinical staff throughout their time at Affinity.
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?? Be a warm, approachable, and knowledgeable voice of the practice in all client communications.
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?? Utilize digital and electronic software for all office tasks.
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?? Look for and implement opportunities for improvement.
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?? Communicate with administrative team members easily and openly about progress and questions.
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?? Complete other tasks as needed.

Requirements
?? Experience in a healthcare setting is required.
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?? Detail-oriented and independent work ethic.
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?? Strong communication skills, both verbal and written.
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?? Ability to handle sensitive information in compliance with HIPAA regulations.

Nice-to-haves
?? Experience with document/spreadsheet creation.
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?? Event planning skills.
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?? Referral management experience.

Benefits
?? 401(k)
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?? 401(k) matching
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?? Dental insurance
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?? Flexible schedule
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?? Health insurance
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?? Paid time off
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?? Vision insurance
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?? Short-term disability insurance
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?? CEU/training reimbursement after 6 months of employment

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