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Customer Service Rep Remote Part-Time

Remote, USA Full-time Posted 2025-05-22

At NexRep, we’re passionate about creating opportunities that allow individuals to work remotely while delivering outstanding customer experiences. We believe in empowering our team members to thrive both personally and professionally in a flexible, supportive environment.

Position Overview:
We are seeking enthusiastic and customer-focused individuals to join our team as Part-Time Remote Customer Service Representatives. In this role, you'll interact with customers via phone, email, or chat, ensuring their questions are answered and their concerns are resolved in a timely and professional manner.

What You'll Do:
• Provide exceptional customer service by addressing inquiries and resolving issues with empathy and efficiency.
• Use company systems to access customer information, log interactions, and ensure accuracy in all communications.
• Troubleshoot basic issues and escalate complex concerns to the appropriate team when necessary.
• Maintain a positive and professional demeanor while upholding NexRep's standards of service excellence.
• Adhere to scheduled hours with flexibility to accommodate changing business needs.

What We're Looking For:
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-first mindset.
• Ability to navigate multiple software platforms while assisting customers.
• Self-motivation, reliability, and the ability to work independently in a remote environment.
• Previous customer service experience is preferred but not required.

Requirements: • A reliable high-speed internet connection and a quiet, dedicated workspace. • Availability to work part-time hours, including evenings and weekends as needed. • Must be authorized to work in the United States.

What We Offer:
• Competitive hourly pay.
• Flexible scheduling to fit your lifestyle.
• The opportunity to work from the comfort of your home.
• A supportive and inclusive work culture that values your contributions.

How to Apply:
Ready to join the NexRep team? Click [here] to submit your application and take the first step toward a rewarding remote career with us!

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