Customer Service Representative - Remote, Bilingual Spanish and English

Description:
?? The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
?? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
?? A NEW CAREER POWERED BY YOU. Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture?

Requirements: ?? The ability to read, write and speak fluently both Spanish and English ?? 1+ year of customer service experience ?? Open availability ?? A high school diploma or GED ?? A quiet, distraction-free environment to work from in your home ?? Proficiency in fast-paced multi-tasking ?? Eagerness to learn new technologies ?? Strong computer navigation skills and PC knowledge ?? High Speed internet (no wireless/hotspots or satellite) and a smartphone ?? Must reside in the United States or have a valid U.S. address for residence

Benefits:
?? Paid training and performance-based incentives
?? Lucrative employee referral bonus opportunities
?? 401K with company match
?? Paid PTO and holidays
?? Medical, dental, and vision insurance
?? Comprehensive Employee Assistance Program (EAP)
?? Health and wellness programs
?? Mentorship programs
?? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day

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