Remote Chat Support Agent

Summary:

We are seeking a Remote Chat Support Agent to join our team at Eastern National. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service through online chat support. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: ?? Respond to customer inquiries and provide support through online chat ?? Assist customers with product information, troubleshooting, and order processing ?? Resolve customer complaints and escalate issues as needed ?? Maintain accurate records of customer interactions and transactions ?? Collaborate with team members to improve customer service processes Qualifications: ?? Excellent written communication skills ?? Strong problem-solving abilities ?? Ability to work independently and manage time effectively ?? Comfortable using online chat platforms and other customer support tools Skills: ?? Proficient in typing and multitasking ?? Empathetic and patient when dealing with customers ?? Attention to detail and accuracy ?? Ability to adapt to changing customer needs

If you are a self-motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Remote Chat Support Agent!

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