Live Chat Specialist

Live Chat Specialist required
About the job
We are seeking a highly motivated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.
Responsibilities
?? Interact with customers via live chat to provide assistance and resolve issues
?? Respond to customer inquiries in a timely and professional manner
?? Identify and escalate priority issues to the appropriate team members
?? Maintain accurate records of customer interactions and transactions
?? Collaborate with other team members to ensure a seamless customer experience
Qualifications
?? 1+ years of experience in customer service or a related field
?? Excellent written and verbal communication skills
?? Ability to multitask and prioritize in a fast-paced environment
?? Strong problem-solving skills and attention to detail
?? Proficiency in typing and navigating computer systems
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!

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