Online Teller Bilingual preferred

Overview

Bilingual Preferred

Starting Pay: $18.50 Start Date: March17th 2025

Training Schedule: Monday through Friday 8:00 AM - 5:00 PM

Schedule: (after training)

Monday through Friday: 10:00 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

Tuesday, Wednesday OR Thursday: OFF

Sunday: OFF

7 available positions!
?? Employees are given the option to work from home after 4-6 months of proficient performance*

The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera.
Responsibilities
?? Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals
?? Ensure proper endorsements and identification are obtained to follow credit union policies and procedures
?? Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously
?? Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions
?? Perform end-of-day balancing
?? Adhere to security, audit, and compliance requirements
?? Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members
?? Attend educational events to increase professional knowledge
?? Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program
?? Complete FACT Act Red Flag training
Qualifications
?? High school diploma or equivalent
?? 6+ months of experience in customer service or a similar position
?? Bilingual in Spanish preferred
?? Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
?? Accurate, detail-oriented, and organized with task management
?? Ability to use multiple systems simultaneously
?? Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
?? Ability to work independently and in a team-oriented environment
?? Must maintain a high level of confidentiality
Skills
?? AI & Machine Learning
?? Customer Service
?? Data Science
Employment Type: FULL_TIME

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