HCA Healthcare Customer Service Rep WFH Texas
Job title: Customer Service Rep WFH
Company: HCA Healthcare
Job description: Customer Service Representative Work From Home
FT, PT or PRN Positions available
Set schedules available may include 2 hours to 12 hour shifts, depending on schedule availability
Training would take place virtually and averages approximately 4 weeks
Needs to reside within the DFW area
A Customer Service Representative is responsible for answering incoming calls from patients and medical staff and placing outbound calls. The CSR will obtain meal orders by assisting the patient in their meal selections, according to their prescribed diet, in a prompt and courteous manner and enter them in the Food Service application. Manage daily operations including but not limited to: Meditech EHR, Food Service application, call center equipment, virtual phone and other programs. Our Department hours of operation are 7 am to 7 pm, 7 days a week. There are 6 Department recognized Holidays and CSRs are required to work 4 of those days based on staffing.
Medical City Plano
Since opening our doors in 1975, Medical City Plano, a 603 bed facility, has provided Plano and Collin County with superior healthcare. We've built our reputation on the exceptional compassion we offer all our patients, a legacy preserved from our simple beginnings as a small community hospital. Now, as a world-class medical facility offering the latest in technologies and a comprehensive range of healthcare services, Medical City Plano continues its growth to maintain its position as a leader in healthcare across the region.
Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:
A supportive and collaborative work environment
Opportunities to progress in function, skill, and pay
A competitive wage scale with annual merit increases
Generous tuition reimbursement and clinical certification support
A comprehensive health and wellness package including medical, dental and prescription drug coverage
HCAs Time Away From Work Program that combines paid time off, disability coverage and leaves of absence (including paid family leave)
We are proud to offer:
Medical/Dental/Vision/Life Insurance Plans
Paid Time Off
Short Term & Long Term Disability
Tuition Reimbursement
401K
Student Loan Forgiveness
Employee Assistance Program
Employee Recognition Programs
Discounted tickets at many local attractions
Discounts to various retail stores and more
Qualifications
Qualifications: High School Diploma/GED preferred 2 years of customer service experience is preferred Computer literacy and the ability to learn new programs quickly High speed Internet Private area to work
Expected salary:
Location: Texas
Apply for the job now!
Apply Job!