Remote Operations Contractor
Large Order Merchant Strategy & Operations Contractor: Remote Impact: This role is pivotal in achieving our quality targets for Mx and ensuring operational excellence. This will help us execute three critical workstreams: Menu Audits and Improvements, Inflation Management, and Metadata Collection. Contractor Responsibilities 1. Merchant onboarding and post-sale quality support Objective: To minimize catering selection churn and ensure a great merchant experience. To execute on specific quality initiatives.
salary: $36 - $37.93 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
? Respond to catering pilot email questions ? Perform weekly checks and send emails related to large order merchant quality program (scoreboards, warnings, etc) 2. Menu Audits / Improvements Objective: To audit and update the menus of all Merchants participating in the Large Order Program, ensuring they meet minimum quality standards for customer convenience. Key Responsibilities: ? Conduct comprehensive audits of Merchant menus to identify missing or incomplete information. ? Update menus to include critical details such as: ? Serving sizes. ? Allergen information. ? Detailed item descriptions. ? Collaborate with Merchants to confirm and validate menu updates. Large Order Merchant Program
Skills
Strategy
Operations
Contractor
Qualifications
Years of experience: 3 years
Experience level: Experienced
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This posting is open for thirty (30) days.
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