Freelancer, UX Researcher (US-Based only)

• *PLEASE NOTE** This is a Freelancer role. This position will be on an as needed basis for project work.

Seer Interactive is a digital marketing consultancy that harnesses compassion, data, and technology to make a mark on our communities - our coworkers, our clients, our industry, and our neighbors. We believe in relentlessly pursuing (and sharing) the truth – bringing together millions of data points from quantitative and qualitative sources to base our decisions on. Our purpose is to unlock potential for our communities mentioned above. Our vision is a world where it’s easy to do the right thing throughout those communities. If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday – keep reading.

What about you? As a UX Researcher Freelancer, you will work closely with other members of our Creative Services team to play a crucial role in shaping user experiences across a diverse range of digital projects. You will be responsible for conducting both foundational and evaluative user research, analyzing user behavior, and providing insights to guide UX strategies and design decisions. Quick to pick up patterns and patient enough to identify long-term trends. You’re detail-oriented and logical.

Your compensation and details of work will look like…
• $65-95/hour, depending on the scope of the project
• Payment will be on an hourly rate, within the predefined scope of work hours
• Location: US-based remote
• Capacity: Variable, demand-based hours
• Duration: Ongoing, with multiple projects forecasted through end of 2025

Here are some highlights of what you’ll be doing…
• Work closely with our UX Lead and Sr. UX Strategist on our Creative Services team to execute research studies for cross-industry clients across both B2B and B2C.
• Research coordination and managing the logistics of user research, including study setup, screener development, and participant recruiting.
• Conduct evaluative research, including moderated and unmoderated studies to assess the usability and effectiveness of user interfaces to identify areas for improvement.
• Conduct generative research, including early-stage moderated research to identify user needs and opportunities for product growth and innovation.
• Code and synthesize findings to create insights readouts or slide deck deliverables with relevant research clips for our Creative Services team to review.
• Communicate research plans to Creative Services team stakeholders and maintain communication with them throughout the research process.
• Proactively manage work - review project plans and briefs, flagging any dependencies or concerns.
• Prepare, execute, and deliver all studies on time.

The skills you’ll bring to the table…
• 4+ years’ experience in user research.
• Fundamental understanding of web and mobile technologies, and familiarity with participant recruitment and remote research tools such as UserInterviews,PlaybookUX, and UXTweak
• Excellent analytical and problem-solving skills.
• Detail oriented, highly organized, ability to manage multiple projects.
• Ability to translate research findings into clear and actionable data-driven recommendations.

You'll go the extra mile with these Bonus Points...
• Agency experience conducting UX Research
• Background in storytelling and generative user research methodologies
• Previous consultative experience in the digital marketing space (SEO, CRO, etc.)

Success After 90 Days Looks Like...
• You conduct research and deliver slide decks on-time for our Creative Services team to review that outline research methodology, insights, and outcomes.

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Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description with a belly full of excitement, we’re just as excited about you. You have to apply though :)

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