Technical Support Engineer (Entry Level)

End User Services Analyst

Job Location: 4 Irving Place, Manhattan, NY 10003

Work Model: Onsite with Travel Requirements

Travel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paid

Experience: 1 to 5 years

Required Skills:
?? Field Services
?? Great communication skills to work with customers
?? Ability to diagnose problems with equipment and great mechanical aptitude
?? Professional attitude

Other Requirements: ?? Valid Driver's License ?? Should be able to report onsite daily - No remote/hybrid work permitted.

Responsibilities: ?? Perform customer support tasks. ?? Perform all on-site activities related installation, repairs, management, and maintenance. ?? Track and document the progress of requests. ?? Perform troubleshooting. ?? Identify all issues. ?? Suggest and implement solutions. ?? Operate vehicle in a safe manner.

Qualifications: ?? Strong background in field services. ?? Experience with software and tools. ?? Proficiency in data visualization techniques. ?? Excellent analytical and problem-solving skills. ?? Strong communication and collaboration abilities. ?? Keen attention to detail and accuracy.

Years of Experience: 1-5 Years of Experience

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