REMOTE LIVE CHAT SPECIALIST

As a Remote Live Chat Specialist, it will be your duty to use live chat to give our clients outstanding customer support and service. Your primary objective will be to ensure a satisfactory and effective experience for clients by helping them with any questions or problems they may have. Since it's an entry-level role, it's a fantastic chance for anyone wishing to get experience in the building sector.

Qualifications
?? This is an entry-level position, making it a great opportunity for individuals looking to gain experience in the construction industry
?? High school diploma or equivalent
?? Excellent written and verbal communication skills
?? Strong problem-solving and critical thinking abilities
?? Ability to multitask and work in a fast-paced environment
?? Proficient in using live chat software and other computer applications
?? Must have a reliable internet connection and a quiet workspace at home

Benefits
?? Opportunity to gain experience in the construction industry
?? Work from the comfort of your own home
?? Competitive salary and benefits package
?? Ongoing training and development opportunities
?? Supportive and collaborative team environment

Responsibilities
?? As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients through live chat
?? Your main goal will be to assist clients with any inquiries or issues they may have, ensuring a positive and efficient experience
?? Engage with clients through live chat, addressing their inquiries and concerns in a timely and professional manner
?? Provide accurate and detailed information about our services, products, and company policies
?? Troubleshoot technical issues and provide appropriate solutions
?? Collaborate with other team members to resolve complex customer issues
?? Maintain a high level of customer satisfaction by building rapport and providing excellent service
?? Keep detailed records of customer interactions and transactions
?? Continuously improve customer service skills and knowledge of the construction industry

Skills: customer,skills,problem-solving,live chat software proficiency,excellent written and verbal communication skills,critical thinking,chat,computer applications,customer service,written communication,multitasking,entry-level,proficient in live chat software,verbal communication

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