Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
Competitive base pay with variable bonus and contest incentives
Paid Time Off and paid holidays for work-life balance
Comprehensive health benefits available after 90 days of employment
Opportunities for significant career growth and internal promotions
Fun and engaging work environment with a casual dress code
Paid training to enhance skills while earning a paycheck
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and troubleshoot basic technical issues
Listen to customers, understand their needs, and resolve their issues
Utilize systems and technology for account management tasks
Recognize sales opportunities and apply sales skills to upgrade services
Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Highly motivated, energetic, and dedicated individuals
Strong team orientation and customer focus
Ability to thrive in a fast-paced environment with change and ambiguity
#CustomerService #BusinessProcessOutsourcing #CareerGrowth #CompetitiveBenefits #RemoteWork
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