Digital Content Strategist - UX Writer

Posted 2025-04-22
Remote, USA Full-time Immediate Start

Description:
?? Create content strategies and direct information hierarchy, content types, voice and tone
?? Collaborate with other UX experts on content organization
?? Seek simplicity, distilling complex concepts into clear content
?? Create and manage user-centric content for all steps of the digital experience
?? Develop tools such as content matrices and editorial calendars
?? Regularly audit and inventory online content
?? Lead efforts to continuously improve digital content
?? Assist with creation and maintenance of Humana digital content guidelines

Requirements: ?? Bachelor's Degree in English, Journalism or similar field ?? At least 8 years of content strategy and UX writing experience ?? E-commerce experience ?? Experience creating content strategies, content matrices, and content inventories ?? Experience writing and optimizing content for a variety of content types, digital channels and secure portals ?? Experience with all facets of digital content publishing and best practices ?? Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals ?? Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work ?? Familiar with working in a regulatory environment

Benefits:
?? Medical, dental and vision benefits
?? 401(k) retirement savings plan
?? Paid time off including company and personal holidays
?? Volunteer time off
?? Paid parental and caregiver leave
?? Short-term and long-term disability
?? Life insurance and many other opportunities

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