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Nurse Practitioner-NY License-Telephonic After Hours Remote

Remote, USA Full-time Posted 2025-05-22

About the position

The Telephonic After Hours Call position at Optum Home & Community Care involves providing telephonic care and direction to members and facility staff during evening, overnight, weekend, and holiday hours. This role is crucial in delivering medical care services to aging residents in various settings, ensuring they receive the necessary support and care. The position offers flexibility and the opportunity to work from home while addressing the complex needs of patients in a holistic manner.

Responsibilities
• Available on provided telephonic platform, both taking and placing calls to coordinate care for members between facilities, hospitals, and Optum field colleagues.
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• Utilize EMR proficiently to provide acute care to members during overnight and weekend/holiday hours.
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• Deliver cost-effective, quality care to members managing both medical and behavioral, chronic, and acute conditions effectively, in collaboration with a physician or specialty provider.
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• Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and CMS regulations.
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• Ensure that all quality elements are addressed and documented appropriately during encounters.
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• Coordinate care as members transition through different levels of care and care settings, monitoring the needs of members and families.
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• Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the member's needs and wishes.
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• Evaluate the plan of care for cost-effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes, and unnecessary hospitalizations.
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• Regular and effective communication with internal and external parties including physicians, members, key decision-makers, nursing facilities, and other provider groups.
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• Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues.

Requirements
• Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program.
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• Active and unrestricted license in the state which you reside, and ability to obtain in other required locations.
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• Active Nurse Practitioner certification through a national board: NP: Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in Family, Adult, Gerontology, or Adult-Gerontology Acute Care Nurse Practitioner.
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• Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations.
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• 2+ years of clinical experience as an APC.
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• Proven ability to gain a collaborative practice agreement, if applicable in the states you are working.
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• Proven understanding of Geriatrics, Chronic Illness, and acute disease management.
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• Proficient computer skills including the ability to document medical information with written and electronic medical records.

Nice-to-haves
• 3+ years of clinical experience as an APC.
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• Recent APP experience in SNF, ICU, LTACH, Hospitalist, Emergency, ACNP, or Critical Care.
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• Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs.
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• Experience working in a nursing home, or with seniors in an acute care facility.
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• Understanding of advanced illness and end of life discussions.

Benefits
• Comprehensive benefits package
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• Incentive and recognition programs
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• Equity stock purchase
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• 401k contribution

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