Senior User Experience Designer - Wealth Management

Job Description
As a Senior Product Designer in our Wealth Management team, you will help design Wealth Advisor digital experiences inside Salesforce. Working collaboratively from up-front research and insights through delivery of final designs.
Join us as a Senior Product Designer in our Wealth Management team, where you'll be instrumental in designing digital experiences for Wealth Advisors within Salesforce. This role offers a unique opportunity to collaborate with a multidisciplinary team, apply user-centered practices, and directly influence our financial management tools, elevating them to the standard of consumer software.
Job Summary
Senior Product Designers conceptualize, structure, and detail our user experiences within the context of a broader user journey. You will partner with Product Managers, Research, Content and Engineers, involved in prioritization, planning, and decisions along the way to execution.
Job Responsibilities
?Design and re-design product experiences across our Advisor roles.
?Participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of Experience Researchers
?Advocate for the users' perspective when collaborating with Product Managers and plan roadmaps, gather requirements, and structure the work.
?Ideate and prototyping to explore different options, including unexpected, but still workable solutions.
?Create and diagram the interactivity of the product ecosystem, including omnichannel service and feature interactions, with user flows and wireframes.
?Communicate detailed UI designs, built upon our Design System, that brings our solutions to life and present work, connecting design decisions to desired business impact.

Required Qualifications, Capabilities and Skills
?Bachelor's Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.
?Self-directed in both planning and structuring work and executing at expected levels of quality.
?Collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers.
?Advanced skills in Interaction Design as well as either Visual/UI Design or Information Architecture; Intermediate ability in adjacent skills such as User Research, UX Writing, and Prototyping
?Able to show how your understanding of technical constraints and opportunities informed your design solutions.
?Comfortable and confident when presenting work to cross-functional Directors.
?Proficient in Figma

Preferred Qualifications, Capabilities and Skills
?Experience designing in Salesforce.
?Advocate for Accessibility Guidelines and Inclusive Design practices
?Has shipped multiple successful digital products, demonstrating user- and human-centered design approaches.
?Demonstrated understanding of how design connects with broader business value.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

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