Grievance Analyst - Caseworker

Description:
? Researching, resolving, and communicating issues regarding Medicare Part D coverage and benefits.
? Work cross functionally with different departments to support member concerns.
? Outreach to members with resolutions.
? Detail-oriented with proficient research skills and ability to analyze data.
? Close grievances cases daily, maintaining high quality standards.

Requirements: ? 2 plus years of experience working within a customer service role on several computer applications and complex databases for research, including Microsoft Office products (Excel, Word, and Outlook). ? Previous experience within Pharmacy Benefit Management (PBM) or pharmaceutical related industry (preferred). ? Previous Med D grievance experience (preferred). ? Bachelors Degree preferred.

Benefits:
? Affordable medical plan options
? 401(k) plan (including matching company contributions)
? Employee stock purchase plan
? No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
? Confidential counseling and financial coaching
? Paid time off
? Flexible work schedules
? Family leave
? Dependent care resources
? Colleague assistance programs
? Tuition assistance
? Retiree medical access
? Many other benefits depending on eligibility

Apply Job!