Teller I

About the position

The Teller I position at Great Southern Bank involves providing exceptional customer service while processing various financial transactions accurately and efficiently. The role emphasizes maintaining security and confidentiality of customer information, adhering to banking regulations, and promoting bank products and services. This position is ideal for individuals looking to start their career in banking and customer service.

Responsibilities
? Represent the bank in a courteous and professional manner, implementing the 5 Winning Ways of Customer Service.
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? Refer customers to appropriate Great Southern services and products, utilizing the CRM program effectively.
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? Balance daily transactions and verify cash totals, documenting any cash differences.
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? Process all transactions efficiently and accurately, meeting error expectations.
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? Maintain confidentiality of customer account information and adhere to bank security policies.
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? Ensure compliance with all bank policies and procedures, familiarizing oneself with banking regulations.
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? Maintain regular attendance, punctuality, and personal appearance, communicating effectively with customers.

Requirements
? High school diploma or GED.
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? 0 to 6 months of related experience or training.
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? Prior banking or cash handling experience is preferred.
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? Regular use of desktop/laptop computer and basic operating systems.
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? Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
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? Ability to perform basic arithmetic operations.

Nice-to-haves
? Prior banking or cash handling experience.

Benefits

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