Teller I

About the position

The Teller I position at Great Southern Bank involves providing exceptional customer service while processing various financial transactions accurately and efficiently. The role emphasizes maintaining security and confidentiality of customer information, adhering to banking policies, and contributing to a positive customer experience. This position is ideal for individuals looking to start their career in banking with opportunities for advancement in a supportive environment.

Responsibilities
? Represent the bank in a courteous and professional manner, implementing the 5 Winning Ways of Customer Service.
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? Refer customers to appropriate Great Southern services and products, utilizing the CRM program effectively.
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? Balance each day's transactions and verify cash totals, documenting any cash differences.
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? Process all transactions efficiently and accurately, meeting error expectations.
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? Maintain confidentiality of customer account information and adhere to bank security policies and procedures.
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? Ensure compliance with all bank policies and procedures, familiarizing oneself with banking regulations.
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? Maintain regular attendance, punctuality, and personal appearance, communicating effectively in various formats.

Requirements
? High school diploma or GED.
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? 0 to 6 months of related experience or training.
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? Prior banking or cash handling experience is preferred.
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? Regular use of desktop/laptop computer and basic operating systems.
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? Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
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? Ability to perform basic arithmetic operations.

Nice-to-haves
? Prior experience in customer service roles.
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? Familiarity with banking regulations and compliance.

Benefits
? Equal Opportunity Employer commitment to diversity and inclusion.
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? Career advancement opportunities across various disciplines.

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