Enterprise Fraud Prevention Program Leader

• *About the role**

As the Enterprise Fraud Prevention Program Leader, you will serve as Symetra?s leader in digital fraud risk management. In this role, you will collaborate to build capabilities that integrate fraud prevention techniques and program management expertise. Additionally, you will design a comprehensive fraud detection program that encompasses Symetra?s servicing ecosystem, and enterprise teams.? *What you will do**
• Own and lead the fraud mitigation strategy and execution in the digital space, encompassing fraud avoidance, detection, and prevention, while balancing risk and customer experience. Anticipating risks in advance of impacts.
• Drive the development of preventative and holistic fraud capabilities in partnership with aligned product teams, technical leads, subject matter experts.
• Develop the tools and oversight indicators to swiftly identify exposure to bad. actors and support related investigations.
• Help to shape and execute on the product vision.
• Use data to identify patterns and unusual activity.
• As the subject matter expert, collaborate with business and technical teams to deliver solutions that are scalable, and flexible ? and customer focused!
• Collaborate with and/ or lead product managers, program managers, engineers, and technology partners to deliver product features and solutions.
• Collaborate with business partners to operationalize related review or critical issues stemming from fraud controls. Using data to detect patterns of unusual activity ? both in defined areas of scope across ecosystem channels.
• Partner with initiative owners and stakeholders to ensure the fraud mitigation approach aligns with applicable law, rules, regulation, and regulatory expectation.
• Communicate and champion the fraud mitigation strategy to the organization effectively ? with technical and business teams, inclusive of reporting out to Senior Leadership.
• Develop strategic partnerships with internal and external partners to stay current with industry trends, technologies, vendors, and the larger fraud landscape.
? *Who You Are:**
• Bachelor?s degree or equivalent work experience.
• 5+ years of demonstrated success in designing and implementation of solutions to prevent, and detect fraud, fraud program controls, investigative exposure.
• Proven ability to lead, and drive complex programs and projects through completion.
• 5+ years experience as a Program Manager on technology projects.
• One or more fraud related credentials: Certified Fraud Examiner (CFE), Certified AML and Fraud Professional (CAFP), IAFI Certified (CFCI), required.
• Proficiency in data analysis.
• Experience with SQL and NoSQL Databases.

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