Teller (Full Time) - Wylie

About the position

The Teller position at Prosperity Bank in Wylie, TX, is a full-time role that involves a variety of banking functions aimed at providing excellent customer service while ensuring the efficient and accurate processing of transactions. The primary responsibilities include processing deposits and withdrawals, cashing checks, and handling loan payments. Tellers are expected to represent the bank in a courteous and professional manner, maintaining the bank's reputation while assisting clients with their banking needs. This role requires a strong focus on customer service, as Tellers are often the first point of contact for clients and play a crucial role in promoting the bank's products and services. In addition to transaction processing, Tellers are responsible for verifying and balancing cash daily, detecting and resolving discrepancies, and ensuring compliance with bank procedures. They must maintain the privacy of customer information and establish effective business relationships with clients. The position also involves cross-selling bank products to meet customer needs and strengthen relationships. Tellers are expected to keep their work areas clean and secure, assist with training or orientation of new staff, and complete required reports accurately and promptly. Attendance at meetings and training sessions may be required, which could occur on weekdays, evenings, or Saturdays. Overall, the Teller position is vital for maintaining the bank's operational efficiency and customer satisfaction, requiring a blend of technical skills, attention to detail, and strong interpersonal abilities.

Responsibilities
? Perform efficient and accurate Teller functions.
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? Represent the bank in a courteous and professional manner.
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? Receive and process deposits and loan payments.
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? Cash checks and other negotiable instruments for clients.
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? Examine documents for endorsements and negotiability.
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? Process transfers between accounts and sell traveler's checks, official checks, and money orders.
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? Process credit card cash advances and verify and balance cash daily.
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? Detect and resolve discrepancies promptly.
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? Offer other bank products to meet customer needs and strengthen relationships.
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? Follow Teller procedures consistently and adhere to compliance requirements.
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? Establish and maintain effective, professional business relations with clients.
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? Ensure client requests and inquiries are promptly resolved.
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? Operate online teller terminal and maintain privacy of customer information.
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? Assist area personnel and keep supervisor informed of area activities and concerns.
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? Complete required reports and records accurately and promptly.
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? Attend meetings and training classes as required.
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? Perform night drop functions and related clerical duties as assigned.
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? Ensure work areas are clean, secure, and well maintained.
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? Cross-sell bank products and services.

Requirements
? High school graduate or equivalent education.
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? Understanding of bank operations preferred.
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? At least one year of related experience, preferably in cash handling.
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? Previous Teller experience preferred.
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? Good communication skills.
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? Professional appearance, dress, and attitude.
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? Good math skills and typing skills.
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? Ability to operate related computer applications and business equipment.

Nice-to-haves

Benefits

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