Client Onboarding Analyst - B11

The Citi Community Capital (CCC) Business within Citi?s Spread Products (?SP?) is seeking to hire a Client Onboarding Analyst. In addition to CCC, the Client Onboarding Specialist may also support other businesses within Citi SP.

Citi Community Capital (CCC) provides a suite of financial products to help affordable housing developers construct, rehabilitate, refinance, and acquire affordable multifamily housing across the country. Committed to the communities we serve, CCC finances both straightforward and highly structured transactions for non-profit and for-profit affordable housing developers, Community Development Financial Institutions, and state and local government agencies.

Job Responsibilities
? Work with the Origination and Closing team to determine legal entities within the transaction structure that require entry into Citi systems and/or constitute an Anti-Money Laundering AML (AML) relationship.
? Create, modify, and refresh client records in Citi?s proprietary entity reference data system.
? Gather relevant information and documentation from various sources, including public databases, the Origination team, and the client, to ensure that Know Your Customer (KYC) records are completed completely and accurately to Citi?s KYC program
? Monitor the Citi transaction pipeline and follow up with appropriate parties to ensure KYC records are created and approved on a timely basis
? Work with Business Support Unit and Compliance to assess documentation requirements for client legal entities to complete AML/KYC records.
? Liaise with internal compliance team on the application of KYC policies to Citi clients within the Citi KYC system.
? Document process to improve efficiency and transparency to mitigate risks.
? Interact with the banking teams and clients to explain AML/KYC requirements, while concurrently, maintaining a high level of client service.
? Comply with service level standards to complete KYC activities and address rejections made by Checkers.
? Utilize analytical skills to access counterparty risk and formulate a supportable rationale on KYC escalations
? Maintain education and knowledge regarding AML, KYC, and OFAC regulations as they relate to the USA PATRIOT Act and other pertinent regulations.
? Demonstrate consideration for the firm's reputation, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy.

Qualifications
? 2 -3 years relevant work experience, understanding of AML KYC regulations and knowledge of KYC processes throughout the client lifecycle and across a variety of client types.
? Prior experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.
? Experience or knowledge in Affordable Housing Development a plus
? Individual must have excellent communication, organizational and interpersonal skills, as well as the ability to multi-task under tight deadlines
? Strong communication skills; verbal and written. Able to communicate with internal and external business partners.
? Consistently demonstrates clear and concise written and verbal communication skills
? Desire to work in a fast-paced environment, Self-motivated and detail oriented

Education:
? Bachelor?s/University degree or equivalent experience

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Job Family Group:
Customer Service

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Job Family:
Institutional Client Onboarding

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Time Type:
Full time

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Primary Location:
Tampa Florida United States

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Primary Location Full Time Salary Range:
$56,020.00 - $78,180.00

In addition to salary, Citi?s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:
Mar 26, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi?) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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