E T Temporary (Learning Assistant)

E T Temporary (Learning Assistant)

Job #:

req32157

Organization:

World Bank

Sector:

Human Resources

Grade:

ET3

Term Duration:
1 year 0 months

Recruitment Type:

Local Recruitment

Location:

Washington, DC,United States

Required Language(s):

English

Preferred Language(s):

Closing Date:

3/19/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

WBG Human Resources Vice Presidency (HRD) is focused on delivering high value HR services to drive organizational performance and help make the WBG the employer of choice in international development. In this regard, the HR Careers, Performance and Learning Department (HRDCL) delivers innovative solutions and strategies, and global programs and services across the talent management lifecycle for the World Bank.

BACKGROUND AND UNIT SUMMARY

In this department, the Leadership and Staff Development Unit (HRDLS) supports WBG staff in Washington, D.C. and country offices starting in a new managerial and pre-managerial role, or wanting to grow their business and leadership skills, or having a team they would like to equip with these skills, through a variety of structured development programs and solutions, incl. just-in-time ones. The Unit also supports the WBG through its Learning Management System and pedagogical support for external client training.

The position seeks to support administratively three leadership development programs for managers and staff: First Time Mangers Program (FTMP), Experienced Managers Program (EMP) and the Management Development Program (MDP). As part of HRDLS? portfolio, FTMP and EMP provide experiential development opportunities for WBG manager level staff to learn about and practice the critical skills required to strategically lead a highly effective and collaborative business function and be a People Manager. Finally, the Management Development Program (MDP) is aimed at high performing technical staff who have been identified with the potential to become formal people managers. All three, FTMP, EMP and MDP are cohort-based programs with an intake of 24 participants annually with multiple cohorts. Each program includes an in-person module offered off-site, while other elements such as learning application sessions or sponsor dialogues are offered virtually or in a hybrid modality.

The position reports to two Senior HR Specialists, Leadership and Staff Development, and is based in Washington, D.C.

DUTIES AND RESPONSIBILITIES:

This ETT position provides support to three flagship leadership development programs in HRDLS: First Time Managers Program (FTMP), Experienced Managers Program (EMP), and Management Development Program (MDP) as well as alumni events for programs? graduates. The job requires analytical skills, the ability to multitask working with multiple client groups, a high degree of judgment, initiative and flexibility, problem solving capability, patience, and teamwork. The ETT will work as part of the HRDLS Leadership and Management Development (HRDLM) Team.

Responsibilities include, but may not be limited to, the following:

Logistics and Coordination Support

?Providing administrative support for all three leadership development programs and alumni events (e.g., identifying and securing external venue, ordering catering, liaising with hotel, etc.).

?Creating learning events in the WBG Learning Management System, the Open Learning Campus (OLC), for FTMP/EMP/MDP Programs? Modules, tracking participants registration, marking their attendance.

?Creating participant lists and face sheets, preparing and compiling participants? detailed bios, speakers? bios, program agenda, and other administrative documents.

?Perform additional duties as assigned by Program Managers.

Client and Vendor Management

?Coordinating the preparation for programs delivery with vendors, acting as the in-house contact for participants, keeping track of replies to various inquiries (participation, cancellations); liaising with participants and providing post-program support as necessary.

?Providing administrative support for creating Purchase Orders (POs) in the WBG Administrative Portal and following on payments with vendors when needed; preparing chargeback sheets and collecting participant fees at program end, and ensuring an appropriate and timely fee collections.

?Assisting the clients with program logistics related requests as needed and scheduling graduation and closing events via Teams or Webex.

?Arranging/securing venue, supplies and catering and liaising with IT/audio visual services (when/if hybrid or in-person).

Evaluation Surveys and Data Analytics

?Collaborating with the Task Team Leader on the nomination process for EMP and MDP in terms of data collection and management and ensure nomination criteria are implemented.

?Leading preparation of program evaluation forms and uploading to Metrics that Matter (MTM), downloading MTM reports once completed; building surveys (MS Forms or Google Forms) for check-ins and/or collecting feedback and providing quick analytics based on the survey results; drafting presentations with data received from the surveys.

?Maintaining and updating databases for alumni of leadership development programs to ensure data accuracy; analyzing participation data, creating reports, and sharing updates with the unit?s dashboard quarterly.

Selection Criteria

?Minimum of Bachelor?s degree in Human Resources, Learning, Leadership Development, Business Administration, and/or Project Management or related field desired and 5 years of experience or equivalent combination of education and experience.

?Thorough Knowledge of Bank policies, processes and procedures, especially in procurement of services by vendor, ability to use Bank systems (e.g. LMS system: OLC) and experience designing and administering surveys are an advantage.

?Demonstrated experience in large event planning, making logistical and technical arrangements.

?Proficient user of all MS Office Applications, incl. Excel, with ability to draft survey results in PowerPoint presentation, experience with the use of Webex, Zoom, and other virtual platforms.

?Solid experience in project management, with experience building and working with tracking excel sheets. Detail oriented.

?Demonstrated skills in retrieving, gathering and obtaining information from various sources.

?Effective analytical and problem-solving skills to independently respond to diverse inquiries and make decisions based on own knowledge of the job when multiple courses of action are possible.

?Demonstrated experience of excellent organizational skills and ability to prioritize and deliver assignments in a timely manner in the smooth operation of a busy office using judgment, discretion and tact.

?Excellent interpersonal and inter-cultural communications skills; maturity and ability to interact with staff at all levels and to build strong working relationships within the team, and with counterparts across the World Bank Group.

?High level of commitment with high degree of integrity, initiative, resourcefulness and motivation.

?Self-starter and independent learner who initiates changes to work processes to improve efficiency and performance.

?High degree of motivation, initiative, flexibility, and creativity.

CORE COMPETENCIES

?Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills (event planning), can plan and prioritize own work and work of internal clients (e.g. manage manager's calendar).

?Technology and systems knowledge - Exhibits excellent knowledge of Microsoft Office applications (especially Word to format complex documents and Excel) and proficiency of technology or/and systems relevant to functional area.

?Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application.

?Versatility and adaptability - Demonstrates initiative and motivation to proactively learn and apply new developments in relevant policies, procedures and technology. Is able to proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives.

?Lead and Innovate - Suggests improvements to solve problems.

?Deliver Results for Clients - Takes personal responsibility to make things better for the client.

?Collaborate Within Teams and Across Boundaries - Initiates collaboration beyond the team.

?Create, Apply and Share Knowledge - Proactively and regularly shares knowledge.

?Make Smart Decisions - Identifies information needed to support decisions.

Note: This internal requisition is open to WBG and IMF staff only (including
short-term and extended term consultants/ temporaries). External candidates are
requested not to apply. In case an external candidate applies, their
application will not be considered.

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.

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