National Account Specialist

Overview and Core Competencies
? Provide comprehensive support for all aspects of national account portfolio management under the direction of assigned National Account Manager(s).
? Actively contribute to delivering an exceptional client experience, fostering longterm partnerships, and ensuring account retention.
? Assist in production planning, strategy development, and process optimization to drive efficiency.
? Build and maintain strong relationships with industry partners to enhance collaboration and service delivery.
? Leverage technology and existing platforms to streamline client engagement and interdepartmental coordination.
? Demonstrate strong communication, customer service, time management, and multitasking skills to ensure success in a fastpaced environment.

Functions and Responsibilities
? Collaborate daily with assigned National Account Management team to support client needs and event production.
? Maintain proactive client communication, ensuring smooth planning and seamless event production.
? Develop and oversee production timelines, ensuring all client milestones and deliverables are met.
? Assist with floor plan development, event space planning, and coordination of fire marshal submission protocols.
? Support coordination with venues and key stakeholders to facilitate effective event production.
? Analyze and interpret client requirements in alignment with contractual obligations and project timelines.
? Comanage the production, review, and launch of event exhibitor portals.
? Assist in the design process for event environments, including structures, graphics, and signage.
? Prepare and distribute internal and external production documents and data.
? Support budget management by analyzing event history, forecasting expenses, and strategizing to meet financial goals.
? Schedule and lead internal production meetings to ensure alignment across teams.
? Manage client invoicing and accounts receivable processes.
? Travel periodically to support client meetings, site surveys, and onsite event production.
? Contribute to crossdepartmental projects, initiatives, and team training programs.

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