Sr. Manager, Product Operations Delivery

About the position

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in the lives of customers and want to be on the ground floor of technology innovation. The Senior Product Manager, will be a member of the Product Operations team providing thought leadership, mentoring and influence in evolving our product maturity across Client and Member products enabling the delivery of valuable client/member centric solutions. They will leverage past experiences as a seasoned product manager to help establish a mature product organization with best-in-class practices and processes. This role involves establishing product management best practices, standards, and procedures, reviewing, and understanding roadmaps across product management and development teams, conducting competitor analyses to inform future solutions, and updating communications on key program progress to product leadership and other stakeholders. Additionally, will drive status for cross-product metrics and develop initiative-level measurement plans through alignment across key stakeholders. They will drive best practices for successful delivery and go-to-market plan of their integrated product areas and socialize updates with senior leadership. This individual will collaborate closely with Product Management, Product Strategy teams and Enterprise Delivery teams.

Responsibilities
? Provide thought leadership, mentoring, and influence in evolving product maturity across Client and Member products.
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? Establish product management best practices, standards, and procedures.
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? Review and understand roadmaps across product management and development teams.
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? Conduct competitor analyses to inform future solutions.
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? Update communications on key program progress to product leadership and stakeholders.
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? Drive status for cross-product metrics and develop initiative-level measurement plans.
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? Drive best practices for successful delivery and go-to-market plans of integrated product areas.
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? Socialize updates with senior leadership.
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? Collaborate closely with Product Management, Product Strategy teams, and Enterprise Delivery teams.

Requirements
? 5+ years in insurance and/or healthcare industry.
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? 7+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field.
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? 5+ years required experience in software product management, with demonstrated success in building large-scale consumer facing products.

Nice-to-haves
? Prior experience supporting product and/or agile transformation.
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? Prior working experience with a software development team in an agile environment.
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? Ability to drive cross functional teams to alignment in the midst of ambiguity.
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? Strong negotiation, organizational, management, analytical and people skills.
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? Data-driven decision making and quantitative analysis skills.
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? General understanding of core programming and computer science concepts.

Benefits
? Full range of medical, dental, and vision benefits.
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? 401(k) retirement savings plan.
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? Employee Stock Purchase Plan.
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? Fully-paid term life insurance plan.
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? Short-term and long-term disability benefits.
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? Numerous well-being programs.
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? Education assistance.
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? Free development courses.
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? CVS store discount.
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? Discount programs with participating partners.
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? Paid Time Off (PTO) or vacation pay.
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? Paid holidays throughout the calendar year.

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