Flight Attendant (Japanese Speakers Only)

About the position

Join the United Inflight team: Be part of our shared purpose - Connecting people, Uniting the world. There's never been a more exciting time to join United Airlines! We are proud to be the largest airline in the history of aviation and are an industry leader in the areas of employee engagement, customer service and experience, environmental sustainability and diversity, equity and inclusion. Today, United has over 25,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United. Travel Privileges: Fly around the world on United and bring your loved ones! Outstanding Benefits: 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation. Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour: Seniority based pay increases and additional compensation for language skills, lead positions, and international trips. Outstanding training: To start your career, you will begin with 6.5 week long training in Houston, TX learning United safety and customer service standards. Following the successful completion of this training, we will gladly welcome you aboard as a full-time employee and you will be assigned to one of our seven hubs - Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). United provides a $140/week per diem, along with accommodations, breakfast and lunch during training. Inflight Crew member proficiencies: Safety First: Ensure the highest levels of safety. A ?People-First? demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction. Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time. Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations. Team Player: Consistent track record of working independently as well as a part of the team. Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.

Responsibilities
? Ensure the highest levels of safety during flights.
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? Engage with customers through outstanding interpersonal skills and resolve issues with understanding and compassion.
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? Serve and sell food and beverages, including alcohol, in a professional manner.
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? Adapt to different customer-facing scenarios with a positive demeanor.
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? Fulfill reserve assignments on short notice and be available for global assignments 24/7.
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? Work independently and as part of a team to meet customer expectations.

Requirements
? Must be 21 years of age or older at the time of application.
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? High school graduate or GED; 2 or more years of college preferred.
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? At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service).
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? Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
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? Ability to speak, read, write, and understand English fluently.
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? Ability to hear all types and ranges of sound.
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? Must be able to read and speak Japanese fluently.
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? Ability to effectively communicate in high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
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? Professional appearance and excellent grooming standards, with a willingness to follow uniform, hair, tattoo, and piercing guidelines.
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? Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks.
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? Must possess a valid passport prior to application with 18 months validity remaining prior to expiration.
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? Ability to travel to and from all countries United serves without any restrictions.
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? Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit) and push and pull beverage cart (up to 250 lbs).
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? Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
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? Expectation to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
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? Must be legally authorized to work in the United States.
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? Must be willing and able to work a flexible schedule in support of United's 24/7 operation.

Nice-to-haves
? Experience in the aviation industry.
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? Bilingual skills beyond Japanese.

Benefits
? 401(k) plan
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? Health insurance
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? Dental insurance
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? Vision insurance
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? Employee Assistance Plan
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? Paid time off for sick and vacation
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? $140/week per diem during training
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? Accommodations and meals provided during training
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? Travel privileges for employees and their families
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? Additional compensation for language skills, lead positions, and international trips
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? $1,000 bonus for successful training graduates.

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