Salesforce Administrator

The Firm

Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!

At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.

But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.

We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success!

The Role

This position preference is not fully remote. Candidates must be available to work in one of the following U.S. Andersen offices:

Boston, Chicago, Dallas, Houston, Metro New York (New York City, Metro Park, Greenwich, Hartford, Long Island), Northern California (San Francisco, Silicon Valley, San Jose), Philadelphia, Seattle, Southern California (Los Angeles, Orange County), or Metro DC (McLean, Washington, DC).

We are seeking a detailed-oriented, self-starter and skilled Salesforce System Administrator with outstanding database and analysis skills to manage and optimize our Salesforce environment.

The Salesforce Administrator will primarily be focused on assisting the marketing team as it relates to configuration, development, implementation of applications, and technical analysis to assist management with international business development and coordination efforts and ensuring it meets business needs and functions efficiently.

This role will be responsible for system maintenance, user support, configuration, automation, and reporting. This candidate will use their platform knowledge, software development lifecycle experience, troubleshooting ability, user management, and communications skills to ensure that our Salesforce Applications run smoothly, the business has proper training, and issues are handled expediently.

This is an ideal role for someone with excellent organizational skills and attention to detail who is looking for an opportunity to develop his/her skills and experience with a premier professional services firm. The Salesforce Administrator will be a member of the Global Marketing group and will report to the Managing Director for Marketing and our Business Intelligence Leader.

High-level duties include:
? Salesforce Administration, Process Automation & Configuration: Maintain and customize Salesforce, including user setup, roles, profiles, security settings, page layouts, and validation rules.
? Serve as primary system administrator for Andersen?s Salesforce.com org;
? Lead the ongoing development of Salesforce deployments;
? Handle all basic administrative functions including user maintenance, custom reports, dashboards, validation rules, process builder, flows, and other routine tasks;
? Manage Salesforce security including roles, profiles, sharing rules, permission sets, and groups;
? Manage operational requests, including permission sets, custom views, and troubleshooting issues;
? Coordinate activities between local BD and global BD users, programs and initiatives
? Process Automation: Create and optimize workflows, process builder flows, and approval processes to streamline operations.
? Work closely with functional leaders to identify, develop and deploy new business processes, workflows, etc.
? Data Management: Oversee data integrity through deduplication, data imports/exports, validation, and reporting.
? Manage Salesforce.com data feeds and relevant system integrations;
? Maintain database for integrity and accuracy including cleansing and duplicate record management;
? User Support & Training: Provide end-user training and support, troubleshoot issues, and manage change requests.
? Manage and Improve Salesforce.com adoption through organizational training, system improvements and reporting;
? Stay updated on the platform?s new tools, capabilities, and updates; and
? Reporting & Dashboards: Develop and maintain reports and dashboards to support decision-making across departments.
? System Integration, Upgrades, Security & Compliance:
? Manage integrations with third-party applications, stay up to date with new Salesforce releases, and implement necessary changes.
? Ensure adherence to data security policies, compliance regulations, and best practices.
? Work with stakeholders to understand business needs and translate them into Salesforce solutions.
? Other duties as assigned

Compensation and Benefits

Our firm offers competitive base compensation, benefits package, and a discretionary employee bonus program for eligible employees based on individual and firm performance metrics per the defined program guidelines. For individuals hired to work in San Francisco, the expected salary range for this role is $80,000 to $150,000; the actual salary offer can vary based upon employee qualifications.

Benefits: Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our firm?s 401(k) plan upon hire. We offer paid time off, beginning at 160 hours annually and provides twelve paid holidays throughout the calendar year. For a full listing of benefit offerings, please visit https://www.andersen.com/careers/faqs.

Compensation: In addition to competitive base compensation, our firm offers annual discretionary bonuses based on firm and individual performance and other forms of discretionary compensation that would be offered to the hired applicant in addition to their established salary range scale.

The Requirements
? Experience: 2-5+ years as a Salesforce Administrator with a minimum of 1 year experience with Lightning and Experience Cloud required.
? Education: Bachelor's degree or coursework in computer science, business management, marketing, communications, or a related field.
? Certification: Salesforce Administrator Certification (ADM-201) required; Advanced Admin or other Salesforce certifications are a plus.
? Technical Skills:
? Experience with Sales Cloud, Experience Cloud, Salesforce Shield and Salesforce Backup
? Proficiency in Salesforce configuration, including profiles, roles, permissions, workflow rules, security setting, process automation, and troubleshooting
? Familiarity with Salesforce Lightning Experience, Flows, and AppExchange tools.
? Experience with data management, reporting, and dashboard creation.
? Basic knowledge of Apex, Visualforce, or SOQL is a plus but not required.
? Experience with Service Cloud, Marketing Cloud, or Salesforce Communities preferred.
? Knowledge of integrations via APIs, middleware (e.g., MuleSoft), or third-party tools (e.g., Zapier) preferred.
? Experience with user adoption strategies and change management preferred.
? Soft Skills:
? Strong analytical, problem-solving, and stakeholder management abilities.
? Excellent verbal and written communication at all organizational levels.
? Ability to work independently and collaboratively in a fast-paced environment.
? Ability to manage confidential information in a reliable manner.
? Project management skills, including the ability to handle multiple priorities and meet deadlines.
? Self-starter mindset; ability to work autonomously with a sense of urgency.

Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).

Andersen Tax welcomes and encourages workforce diversity. We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to race, color, national origin, ancestry, religion, sexual orientation (including gender identity and gender expression), mental disability, physical disability, sex/gender (including pregnancy, childbirth, and related medical conditions), age, marital status, military status, veteran status, genetic information, or any other characteristic protected by federal, state or local laws or regulations. All qualified individuals, including those with criminal histories, will be considered in a manner consistent with the requirements of applicable state and local laws. Additionally, we make every effort to provide reasonable accommodations to qualified individuals with disabilities.

ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS

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