Barista / Bartender - Lobby Bar

Summary of Position:

The Barista/Bartender is responsible for creating coffee specialty drinks and other bar/beverages, as well as selling food items in the lobby bar, to guests in a friendly and courteous manner.

Essential Functions:
? Set up work area, brew coffee, set out food items, restock inventory items as needed.
? Maintain supply of products throughout shift.
? Greet all guests in friendly and courteous manner, enthusiastically describe available selections, prepare and serve orders.
? Input orders into POS.
? Present check to guest promptly, thank them and invite them to return
? Performing check out procedures and complete paperwork.
? Perform general cleaning tasks.
? Maintain inventory levels in storage area.
? Report equipment or guest challenges to supervisor.
? Assist guests with questions.
? Other tasks as assigned.

Qualifications:

Education: High School diploma preferred.

Certificates or Licenses: Maricopa County Food Handler's Certificate (ANSI) and Arizona Title IV Alcohol Certification.

Experience: Food and beverage experience preferred.

Knowledge, Skills, and Abilities:
? Knowledge of menu items offered.
? Ability to learn and make all coffees/drinks offered.
? Ability to responsibly and accurately manage cash.
? Ability to stand for extended periods.
? Ability to lift a minimum of 20 lbs.
? Ability to memorize and perform Resort Standards and AAA Four Diamond standards.

Personal Characteristics:

? Behaves ethically and honestly.

? Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language.

? Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).

Working Conditions:
? Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa?s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at The Scott, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Marc & Rose Hospitality

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