Bookseller - PT

About the position

As a Bookseller at Barnes & Noble, you will play a crucial role in providing excellent customer service that is friendly, genuine, and professional. Your primary focus will be to prioritize the customers' needs above all else, ensuring that their shopping experience is engaging and interactive. You will enthusiastically share your knowledge of books, whether in person or over the phone, assisting customers in selecting new books or special gifts. Your passion for bookselling will shine through as you create enticing displays that are neat, tidy, and vibrant, making the store inviting for customers. You will also have opportunities to demonstrate your initiative and love for books and people through various tasks, including creating inspiring displays and participating in special events. In this role, you will support the cluster structure and work collaboratively with your team to enhance the overall experience across all stores in the cluster. You can expect to earn an hourly rate starting at $18.00. Your responsibilities will include creating a welcoming environment for customers, ensuring the bookstore is vibrant and well-presented, leveraging key campaigns to engage customers, continuously educating yourself about books and the industry, and communicating with your team about merchandise selection tailored to the community. You will also be responsible for maintaining a neat store, assisting with events and community outreach, and protecting company assets by adhering to processes that control shrink, expenses, and payroll. Physical activity is required, including prolonged standing, bending, lifting, and climbing, as you work on the selling floor and in the Caf? when needed.

Responsibilities
? Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
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? Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and sense of theater.
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? Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with every customer.
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? Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
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? Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
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? Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
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? Help with events and community outreach.
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? Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
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? Recognize and offer to help both customers and employees with urgency and care.
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? Model expected behaviors to ensure compliance with all policies and procedures.

Requirements
? Passionate reader and knowledgeable about books.
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? Positive and can-do attitude.
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? Enjoy working with people.
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? Energized by working in an ever-changing environment.
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? Listen to people and enjoy solving problems.
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? Can clearly and respectfully communicate and express oneself.

Nice-to-haves

Benefits
? Employee Discount
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? Vacation & Paid Time Off
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? Sick Days

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