Business Lead

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the local communities that support those businesses.

To further this mission, DoorDash has built a best-in-class, industry-recognized Creative Studio, called Superette. Within Superette, we own the brand vision, leveraging a deep audience and business knowledge. This team is the center of creative excellence within DoorDash, and sits within the Brand & Creative Team. We have true autonomy over the creative process - finding the best creative solutions for the audience problem. We have ownership over the creative output - whether working with internal or external teams - ensuring our capabilities and agency teams offer the right solutions to develop end-to-end experiences.

Our role is to lay the foundation for, and build upon, a distinctive, strong, and meaningful brand. We turn marketing strategy into remarkable and effective creativity, seeing it as the vehicle for strong brand storytelling that fosters lasting connections. We?re committed to communicating a consistent brand identity and expression across every customer touchpoint and surface. We create ownable, powerful, and emotive stories that drive undeniable preference for our brand across all of our audiences.

About the Role

The Sr. Manager, Business Lead is crucial to Superette?s success. Reporting to the Managing Director of Superette, this role is at the center of everything we do, serving as the primary liaison between Integrated Marketing and Superette/Brand & Creative teams. Business leads are the voice of the audience and the business within Superette.

Business Leads are expert collaborators, possessing a strong head for business and a dedication to creativity as a solution to business problems. They need to flex seamlessly as a creative, strategist, brand marketer, producer and detail-obsessed business leader. They have a passion for maintaining and growing strong partnerships with Integrated Marketers, Channel Owners, Brand Strategists and Creatives, and understand what is necessary to bring the best ideas to life. They translate Business and Audience Plans into human-first, audience-first visions for creative teams to build from. They partner closely with Creative Leadership to direct teams accordingly, giving them runway to create remarkable creative work that delivers on the business goals.

What You?ll Do
? Operate as a leader, brand steward, and as a strategic thought partner to integrated marketing, cross-functional teams and creative leads.
? Run the line-of-business or audience as your own: manage non-working production budgets inclusive of agency fees and production, partner with Operations to cast the right teams for each brief, ensure our quality bar is consistently met and raised, and always map business impact to creative solutions.
? Partner with Integrated Marketing and Brand Strategy on all Marketing briefs (internal and external) to ensure audience problem and business need are clear, concise and actionable
? Move swiftly and lead confidently across multiple projects with concurrent timelines, and stakeholders, while driving business and brand goals.
? Drive full-funnel integrated campaigns across all surfaces and channels, including TV/OLV, social, audio, digital, print/OOH, activations and experiences. Lead cross-functional internal teams, creating an environment conducive to producing work that earns our audiences attention.
? Own and drive all creative relationships and processes. This includes internal creative teams and external partner agencies. Feed into the strategic utilization of agencies and work with the Managing Director to bring on new agencies as needed.
? Partner with Audience Insights teams, leveraging a deep understanding of research methodologies, brand health tracking, and translating insights into actions.
? Utilize a keen sense for business, and an ability to prioritize the most business critical tasks, to to map creativity to business impact.
? Bring a flexible mindset to find ways to best work within DoorDash teams, a consistent curiosity to every conversation, and always strive for 1% better.
? Proactively report out on the business to the broader Superette team, bringing clarity and storytelling to business data.
? This role will likely involve travel within the US.

Qualifications
? 12+ years of Brand Marketing or Creative Program Management within a fast-paced and high-pressured environment.
? Have a proven track record of a balanced creative and analytical approach to developing strong strategies that lead to successful integrated narratives throughout the funnel.
? Proven experience working managing multiple stakeholders in a complex environment; strong executive presence with effective communications skills.
? Experience across channel and creative expression: design, broadcast, experiential, digital, social, product and ideas that drive earned media.
? Thriving when it comes to operating at the lowest level of detail.
? Experience across highly ambitious, agile teams.
? A driver of change, with a passion for the way the marketing, brand & communications industry is evolving.
? Has led a large volume of complex productions from concepting to in-market.

Why You?ll Love Working at DoorDash
? We are leaders - Leadership is not limited to our management team. It?s something everyone at DoorDash embraces and embodies.
? We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
? We are learners - We?re not afraid to dig in and uncover the truth, even if it?s scary or inconvenient. Everyone here is continually learning on the job, no matter if we?ve been in a role for one year or one minute.
? We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
? We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
? We offer great compensation packages and comprehensive health benefits.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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